Company Health and Wellness : Effective Programming/General Recommendations

Program directors or providers should have a background in wellness programming and a professional health-related degree or certification. They should have expertise in content areas, planning, promotion, administration, evaluation, and ability to grow a program and tailor the program to the worksite.

Program providers ought to have a quality assurance program for evaluating the performance of service personnel, to evaluate satisfaction of participants, and for personnel training and continuing education.

An overall policy statement should be available from directors and program vendors discussing the following problems: assurance of confidentiality of health data, referral to healthcare for at-risk participants, follow-up with referred participants and those at-risk, program evaluation on process and outcomes, employer of the worksite for promotion of wellness and changes in corporate culture. A clear contract or letter of agreement for services should be provided.